Privacy Policy

Terms and Conditions

Lightning Production Services, LLC (“LPS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide to us, including information provided through our website, contact forms, email communications, business interactions, and SMS/text messaging program.

Information We Collect
We may collect personal and business contact information, including:

• Name
• Company name
• Job title
• Email address
• Phone number or mobile number
• Mailing address or business location
• Information submitted through website forms
• Message content, inquiries, and communication history
• SMS opt-in and opt-out records, including date, time, source of consent, phone number, and related consent details

How We Collect Information
We may collect information when you:

• Submit a form on our website
• Contact LPS by phone, email, text message, or through our website
• Request product or service information
• Schedule a meeting or service
• Communicate with LPS at an event, meeting, or business interaction
• Provide your phone number and opt in to receive SMS/text messages
• Engage with LPS through customer relationship management, sales, service, or support processes

How We Use Information
LPS may use your information to:

• Respond to inquiries
• Provide product, service, sales, and support information
• Schedule meetings, service jobs, and follow-ups
• Send quote, order, account, or job-related updates
• Communicate about LPS products, services, events, webinars, and promotional offers when permitted
• Maintain business records
• Improve our customer service, sales, and communication processes
• Comply with applicable legal, regulatory, and carrier requirements

SMS/Text Messaging Consent
By providing your mobile phone number and opting in, you agree to receive text messages from LPS for the purposes described in these SMS Terms & Conditions and this Privacy Policy. You may opt out at any time by replying STOP to any text message from LPS. You may request help by replying HELPor by contacting us directly at or +1 (281) 446-8020.

Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

LPS does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers and technology platforms solely to help operate our business and deliver communications, including SMS/text messaging services. Any such access is limited to providing services to LPS and is not permitted for the provider's independent marketing or promotional use.

Data Security
LPS uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including business operations, customer support, legal compliance, recordkeeping, and honoring opt-out requests.

SMS opt-in and opt-out records may be retained as necessary to document consent and ensure that future messaging preferences are honored.

Your Choices
You may request to update your contact information or communication preferences by contacting LPS at:

Email:
Phone: +1 (281) 446-8020

You may opt out of SMS/text messages at any time by replying STOP.

Compliance
LPS is committed to handling personal information in accordance with applicable privacy, communications, and text messaging requirements, including applicable federal and state privacy laws and carrier messaging requirements.

Contact Us
If you have questions about this Privacy Policy or the LPS SMS program, please contact us:

Lightning Production Services, LLC
1250 Indiana Street
Humble, TX 77396
Phone: +1 (281) 446-8020
Email:

LPS SMS Program
By opting in to receive text messages from LPS, you agree to receive recurring SMS/text messages from LPS regarding LPS products and services, including sales follow-ups, customer service communications, meeting reminders, quote or order updates, job scheduling, service updates, product information, company updates, event/webinar information, and promotional offers.

Messages may be sent to customers, prospective customers, vendors, and business contacts who have provided their mobile number and agreed to receive text messages from LPS.

Consent to Receive Text Messages
By providing your mobile phone number and opting in, you authorize LPS to send text messages to the mobile number provided. Consent to receive text messages is not a condition of purchase.

Message frequency may vary based on your relationship with LPS, your inquiries, active opportunities, service scheduling, and account activity.

Message and data rates may apply.

Opt-Out Instructions
You may cancel SMS/text messaging from LPS at any time. To stop receiving text messages, reply STOP to any message you receive from LPS.

After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from LPS unless you opt in again.

Help Instructions
If you need assistance with the LPS SMS program, reply HELP to any message you receive from LPS, or contact us directly at:

Email:
Phone: +1 (281) 446-8020

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

Last updated: June 23, 2026